[vc_row][vc_column][vc_column_text]

Tips & FAQ

The following are questions that customers often have, the first question is most common

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”block bottom-sm-1″][vc_column][computer_repair_tips_slider][computer_repair_tips_slider_item image=”1064″ title=”Ways To Avoid Costly Data Recovery” button=”Read More”]Backup Your Files to Avoid Costly Data Recovery Each year, many individuals and Brisbane businesses alike lose important files as a result of hard drive failure. These files include photos,…[/computer_repair_tips_slider_item][computer_repair_tips_slider_item image=”1065″ title=”The Best Anti Virus Software For PC Windows & Mac – A Computer Technicians Perspective” button=”Read More”] The Best Antivirus Software For PC A Computer Technicians’ Perspective We’ve Tested & Compared The Best Antivirus Software For PC & Mac in Australia.[/computer_repair_tips_slider_item][computer_repair_tips_slider_item image=”1066″ title=”Methods Of Recovering Data From A Hard Drive” button=”Read More”]So What Are The Methods Of Recovering Data For Brisbane Businesses? Computer Fixperts, which is a Brisbane data recovery business outlines below in this article the many available methods of recovering data…[/computer_repair_tips_slider_item][/computer_repair_tips_slider][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]

Frequently Asked Questions

[/vc_column_text][/vc_column][/vc_row][vc_row el_class=”computer-faq-text”][vc_column][vc_toggle title=”How long will my repair/service take?” color=”white” open=”true” el_id=”1489644927387-a7855b29-5ebb” el_class=”panel-heading1″]We repair most faults within 2-3 days, we also offer a 24 hour priority service (subject to availability of parts if needed). If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your computer can be and we will always try to get it back to you as quickly as possible.[/vc_toggle][vc_toggle title=”How much will my repair cost me?” open=”true” el_id=”1489645020128-06a9ce0c-917a” el_class=”panel-heading1″]We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the work before starting. In the event we need to diagnose the fault first we charge £30 labour which is waived if you go ahead with the repair. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.[/vc_toggle][vc_toggle title=”Why would I want to use you when I could go to a big brand high street store such as PC World?” open=”true” el_id=”1489645066786-fab7bac0-241a” el_class=”panel-heading1″]Offering a personal service is top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.[/vc_toggle][vc_toggle title=”Can you replace cracked/damaged laptop screens?” open=”true” el_id=”1489645125908-e67ed6a5-9c64″ el_class=”panel-heading1″]Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day![/vc_toggle][vc_toggle title=”I’m worried about my data, is it safe?” open=”true” el_id=”1489645160544-cfe45b5d-864e” el_class=”panel-heading1″ css=”.vc_custom_1517463289073{margin-bottom: 0px !important;}”]We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.[/vc_toggle][/vc_column][/vc_row]